Live Chat
Follow us on:

What is an authcode?

A transfer authorization code is required when transfering any .com/.net, .org, .info, .biz, .us, .name and .cn domain name from one registrar to another. The transfer authorization code is created at the time of registration and can be obtained from the current registrar for the domain

The authcode can be found in the “Domain Extra’s” section of the Manage Interface – http://www.pickaweb.co.uk/cgi-bin/manage.cgi

Extra’s” section of the Manage Interface to then allow for transfer of the domain.

My domain name is in the “Redemption Period” – what does that mean?

Any com/net/org/info/biz domain that is more than 40 days past expiry is deleted. Several attempts would have been made to contact the listed admin Email address of the domain. The domain was in an unpaid status for 40 days before this step was taken.

It is still possible to recover a domain in the 30 day Redemption period after the domain was deleted. If you do not want to redeem the domain, the only remaining option is to try to re-register when it becomes available 70-75 days after expiration. Exactly when a domain is released back to the public is a root registry decision. You need to be aware that domains are registered on a first come, first served basis and there is no guarantee that you will be able to recover the name when it is available.

For more information about domain names go to http://www.pickaweb.co.uk/domainnames.htm
If you have any questions please comment below.

What does Domain Locking mean?

Domain locking only applies to US domain names. It is s security feature that enables you to prevent changes being made to your domain name. When the domain is locked you will not be able to submit Nameserver changes or transfer your domain name to another company.

With Pickaweb it is very easy to enable or disable the domain locking feature. This is performed via the Pickaweb Domain Name Management Area

For more information about domain names go to http://www.pickaweb.co.uk/domainnames.htm
If you have any questions please comment below.

How do I transfer a domain name to Pickaweb?

the domain name transfer process depends on whether you have a UK domain name (.co.uk, .org.uk), or a US domain name (.com, .net, .org…).

You can transfer a UK domain name to us by changing the IPS tag to TUCOWS-CA
Please email support@pickaweb.co.uk once that has been done and we will add your domain name to our system. There is no cost to transfer a UK domain name to Pickaweb.

With US domain names it is important that you are the admin email contact for the domain name. This is because you need to approve the transfer. You will receive a transfer approval email which you need to complete so that the domain trnsfers to the Pickaweb domain system.

You can check which email address is the admin email address by doing a whois search on your domain name at https://www.pickaweb.co.uk/cgi-bin/whois.cgi

The cost for the transfer is equivalent to 1 year of registration.

For more information about domain names go to http://www.pickaweb.co.uk/domainnames.htm
If you have any questions please comment below.

How many years can a domain name be registered for?

The number of years that a domain name can be registered for depends on the type of domain.

UK domains can be registered for 2 years at a time. Pickaweb sells .co.uk & .org.uk UK domain names.

US domain names can be registered for up to 10 years. Pickaweb sells .com, .net, .org, .biz, .info US domain names.

You can register your domain name at https://www.pickaweb.co.uk/billing/order/orderwiz.php

How do I renew my domain name with Pickaweb?

You can renew your domain name via your customer area.

The login details will be emailed to the admin email contact of the domain name. If you do not receive these details your current email address may not be listed as the admin email contact. For US domains this can be checked by doing a whois search at: https://www.pickaweb.co.uk/cgi-bin/whois.cgi

If you do not receive your details or if you experience any difficulties please email support@pickaweb.co.uk & we will investigate for you.

Please ensure that you include your domain name in any correspondence.

For more information about domain names go to http://www.pickaweb.co.uk/domainnames.htm
If you have any questions please comment below.