Pickaweb Datacenter

Pickaweb operates in state-of-the-art datacentre in London.
The facility offers complete redundancy in protected power, HVAC, fire suppression, network connectivity and on-site manned security.

The site exceeds Tier III standards and operates on 100% Renewable Power as part of our Green initiative.

Resilience

Our Datacentre guarantees a network uptime of 99.9%

Every rack benefits from A & B power feeds, with each pair of halls supported by a dedicated UPS set in a N+N configuration. In line with or passion for the environment, highly efficient UPS plant has been selected to maximize efficiency of power delivery. Standby power is provided via diesel generators that are capable of providing 72 hours of continuous power at full load capacity.

This is further supplemented by fuel standby contracts to ensure continuity of supply and a rigorous service and maintenance programme. The operating environment is maintained at optimum temperature and humidity by the chilled water cooling infrastructure, delivered via a dual fed highly resilient ring circuit

Security

Security begins at the front gate, the entire site being 'non-branded', protected by a 3 metre high perimeter fence and monitored by IP CCTV by our on-site NSI Gold accredited 24x7x365 security personnel.

The facility is further protected by security bollards at the building perimeter, and all external plant is self contained within a secure compound.

24/7/365 manned NOC and on-site security team Manned vehicle entry gate to site Secure compound including bollards at building perimiter Internal and External IP CCTV coverage Man Traps between common areas and data halls

Technical Support

We have a professional tech support team available 24x7x365 onsite monitoring the servers.

Should you need our assistance you can contact us 24x7 via phone, chat and email.

Network Connectivity

Pickaweb has a fully redundant BGP4 meshed network with 100% native IPv6 coverage.

We can guarantee service reliability and network resiliency.

• 71,500 ft² facility
• 24/7/365 fully managed on-site NOC
• 24/7/365 on‐site security team
• 8MVA incoming power supply to site on 11kV EDF ring
• Average Power Density 1.5kW/m² in technical area
• Dual A & B supplies to all data halls & racks
• Dedicated N+N in line UPS arrangement
• Centralised N+1 HV diesel standby generators with 72 hours on-site fuel capacity
• Chilled water system N+1 air‐cooled chillers and pumps serving the technical and plant areas via a ring main circuit
• N+1 CRAC units within each data hall with A & B supplies
• 800mm floor void
• 6 self contained Data Halls within main facility
• Hot desk office space available
• On-site build room/storage room
• Diversity of carriers offering fully resilient connectivity
• Diverse fibre entry points to site
• 3 metre high perimeter fence
• Manned vehicle entry gate to site
• Internal and External IP CCTV complete site coverage
• Leak detection system
• Online 'realtime' interactive environmental monitoring system
• Biometric entry system
• Full authentication & access policy control
• Security bollards at building perimeter
• Secure on-site parking bays
• Centralised N+1 water mist fire suppression system with VESDA detection
• Recycling of equipment packaging
• Free-cooling features in environmental infrastructure
• Fans and pumps controlled via variable speed drives
• Hot and Cold aisle layouts (containment optional)
• Effective metering and monitoring
• Designed to deliver PUE of < 1.7