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   Dispute Policy:    
       
   
 

If you have any reason to complain in regard of services which have been provided to you by Pickaweb, you may submit details of your complaint in writing to the following address: info@pickaweb.co.uk

Upon receipt of your complaint, Pickaweb Customer Services will acknowledge receipt by e-mail within a maximum of 5 working days of its receipt. This e-mail will provide details of any actions which Pickaweb proposes to take in relation to your complaint and the timescale for completion of these actions.

Pickaweb will treat any complaints in the strictest confidence & in line with our privacy policy.

For disputes related to domain name registrations please see below.


Domain Names:
.info domain names
.biz domain names
uk domain names
.name domain names

WEB DESIGN SERVICES: Upon receipt of cleared funds & text in electronic format plus any photos you wish to be included in your website we will publish your website within a maximum of 10 working days. If there are any changes that you require you can notify us in writing of any changes within 5 working days of the website being published.

If you are still not satisfied after this period you will be entitled to a refund not exceeding 50% of the cost of the website design.



 
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