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SALES: 0871 218 0841 (9:00 - 17:00)     SUPPORT: 0871 218 0840 (24 hours)

Live Call Answering Service - Reception Service

UK Live Answering Service - Reception Call Answering Service - Never miss a phone call again! Divert your calls to our UK Call Centre.

UK Call Centre - Let us answer your calls when you are not availble 24x7

As even the most dedicated business man cannot be in two places at once and available 24x7, missing calls is also inevitable.
Voicemail helps, but too often makes you look small and unprofessional; and just how many people hang up at the first squeak of an answer phone!

70% of callers hang up on hearing voicemail. Of these, most callers are potential new customers (existing customers are more talkative on voicemail, as they already have a relationship with you)

 

Compared to voicemail, more than twice as many callers leave messages with our Live Answering Service.

 

Number Costs:

  • FREE connection
  • Monthly line rental £19.50 (paid quarterly) + VAT
  • FREE 15 messages per month (additional messages cost £1.25 each) + VAT
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How does the Live Answering Service Work?

You are supplied with a Private UK Number, which can be programmed into any call divert system, switchboard, fixed phone line or mobile.

You control how the divert works - whether it's automatic or only activated when any of your public numbers are unreachable or remains unanswered after several rings.

A skilled professional answers calls in your company name using your preferred greeting, and takes the caller's name, number and a short message. You receive immediate notification (including the caller's message and contact details) by email and SMS.

 

The best setup would be to use it in conjunction with one of our virtual numbers, for example an 0870 number, 0871 number.

With the virtual numbers you get a control panel. There you setup where you want the calls to be diverted to.

It has a call hunting facility. You could do the following.

Setup redirection to:

 

1. Home number

2. Mobile Number

3. Live Answering Service Number

 

When someone phones you on your 0870 number the call will first be diverted to your home number, if you do not answer it will try you on your mobile number, if you do not anwer it will go to the Live Answering Service number, the call will be answered in your name or company name, will take a brief message and email it or sms it to you.

The live answering service would act as a backup service for you. Only calls that you do not answer would be taken by the Live Answering Service Team.

Our Live Answering Service helps you do better business:

  1. New callers get a better first impression. New callers will assume that you conduct business with the same professionalism that you answer their first call. They're judging you, so don't blow it!
  2. People will prefer to do business with you because you are easier to do business with. Callers never get an impersonal answersphone, and you are much more likely to get their message.
  3. All this means more sales. Unlike voicemail which drives sales leads away, our Live Answering Service allows you to fully capilalise on sales leads generated by your advertising, leading to increased sales closure and therfore increased profitability.
  4. You may even be able to charge more. By giving callers a better experience, our Live Answering Service increases the perceived quality of your customer service, meaning that you may be able to charge more. Remember that people are often prepared to pay a premium for quality and reliabilty, believing that they will save time and money in the long run.

Need Assistance? Phone us on 0871 218 0841

Calls from outside UK +44.2070601381


What is the live answering service?

It is a human answering service, available to take your calls 24 hours-a-day, 7 days-a-week, whenever you are unavailable to take them yourself. Calls are answered by skilled professional operators, in your company name, and then the callers name, contact number and a short message are sent to you via email or SMS.

Don´t let potential business get away

While callers may reluctant to leave a message on voicemail, our highly trained operators are experts at getting people to talk, ensuring that sales leads are not lost when you're unavailable, while giving callers a very good impression of your company. Callers will be reassured that they are dealing with a solidly professional organisation, whilst you won't risk losing new business leads.

What about international access?

Our "Live Answering Service" is available to all international Customers as well, because the UK number that we provide each customer, is an 0207 London local area code number, which is internationally accessible from other countries, ie. +44-207-XXX-XXXX.

What are the benefits of using this service?

  • New callers get a better first impression. New callers will assume that you conduct business with the same professionalism that you answer their first call. They're judging you, so don't blow it!
     
  • People will prefer to do business with you because you are easier to do business with. Callers never get an impersonal answers phone, and you are much more likely to get their message.
     
  • All this means more sales. Unlike voicemail which drives sales leads away, a Human Answering Service allows you to fully capitalise on sales leads generated by your advertising, leading to increased sales closure and therefore increased profitability.
     
  • You may even be able to charge more. By giving callers a better experience, a Human Answering Service increases the perceived quality of your customer service, meaning that you may be able to charge more. Remember that people are often prepared to pay a premium for quality and reliability, believing that they will save time and money in the long run.
     

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Sales on the beach with the Live Answering Service

Everyone needs a holiday, however potential sales are not very forgiving if their calls are not answered immediately.

By providing your customers with our Live Answering Service their calls are answered 24/7, whether they are sunning themselves on the beach, hiking in the wilds or even relaxing with a book.

By forwarding calls to our Live Answering Team who forward the messages immediately by SMS and email, they can decide which calls to return and when to return them.

Never miss that important sales call again - it may even pay for the holiday.

 

UK Virtual Numbers - Telephone Services - Cheap International Calls - 0800 numbers (freephone), 0845 numbers (local rate), 020 (central london), 0870 national rate, 0871 special rate 0871 (global connect) 070 (personal), cheap call conferencing ....