For UK Domain Names: If you wish to change the IPS tag of a domain name registered through us please email support@pickaweb.co.uk and we will process this for you.

Manage Domain:

You may change your password, create or modify an additional username, or move this domain to a different ownership profile. You can restrict access for the sub-user to allow only certain records to be modified.

Organization Contact

This is information about the company or entity which owns the domain name you are managing. Change company information here. NOTE (for .uk domains): An Organizaiton name change is effectively a Registrant Name Change; to do this, please refer to your Nominet Domain Certificate.

Admin Contact

This is the person or entity who is named as "authoritative" as related to decisions made for significant changes to your records.

Billing Contact

This is the contact responsible for billing issues with regard to this domain's registration. In order to avoid interruption in service, the registration fee must be up to date at all times. This record should be accurate in order to maintain renewal fees properly.

Technical Contact

This is the contact who is considered authoritative for this domain name as related to Web hosting, mail, and other DNS records. This is typically your ISP or Web Hosting Provider but it can be anyone you desire.

Manage Name Servers

Controls which ISP or Hosting company is designated as the primary/secondary name server. If you are unsure of how to use this feature, please refer to your ISP. You can add a username and password to allow your ISP to get in and change your Name Servers for you if you like.

Domain Extras

This page contains non-classifiable domain data like: domain auth info, forwarding email address, nexus data.

Reseller Contact

This is information about the company or entity which "sponsors" the domain name registration, and who is tasked with providing technical and customer support for issues relating to this registration.

Domain Locking (TLD does not support locking)

Allows the domain to be 'locked' to prevent transfers. By enabling this, transfers will automatically be rejected, and nameservers cannot be modified.

Change Password

Change the password used to manage this profile.

Create/Manage a Sub-User

Note: Only one sub-user can be created for each domain.

Change Ownership of Domain

You may create a new profile for this domain or move it to a different profile you own.

Manage Name Servers:

Simply edit the existing hostname, and submit your change (the IP will update automatically if the host is valid ). Do NOT use the "remove" function, unless you mean to DELETE the name server entry.

Adding New Name Servers:

** IMPORTANT: Before adding additional name servers to your configuration, you should be sure that the name server has setup correctly. 24 - 48 hours after you submit a request for an additional name server, it will be in the rotation for authoritative lookups and if it is not setup correctly, your site will take a long time to resolve when visitors try to find you.

How do I change contact information on my Domain?

Each link on the main screen corresponds to a field in the WHOIS output. Click on the link to the field you wish to update. You will be presented with a page where you can edit the information in each field. Ensure the Admin Email address is kept up to date. This is the only way to recover a lost login/password

I lost the password to manage a domain!

Please enter your domain name without the www. at http://www.pickaweb.co.uk/getpassword.html submit and details will be emailed to you automatically.

If the Admin Contact Email address is invalid for any reason, the only remaining option is to send the following fax on company letterhead (if possible) signed by Domain owner. The required fax can be downloaded here (pdf file)

Please include the domain name, new Admin Email address and a copy of a government photo ID.

How do I change my Name Servers?

Please go to the domain name management interface, enter the domain name without the www username and password. Click on the name server option, you will see your current name servers listed.

Always add the new nameserver first using "Adding New Name Servers" You only have to add the hostname. The IP is handled automatically. Then, you can remove the old name server by clicking the remove check box to the right and clicking "Save Configuration". Please note this action does not delete the name server entry, it removes it from this domain only. Name server changes take approx 24 hours to take effect.

HELP! I've deleted all my name servers!

If you have deleted your name server settings, or wish to add more, you can use the "- Adding New Name Servers -" section below the list of DNS. Enter just the name of the DNS, not the IP address, and click on "Add Name Server." The DNS will be added to the list directly above.

How do I create a name server based on this domain?

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

Here you can register a name server based on the domain. All name servers must have an unique IP and must be set-up and running for at least 24 hours before you register them here. Type the prefix for your name server and its IP address and click Create Name Server. We suggest that you do not use the prefix "www" as this may cause a problem with your web server lookups. Use a known convention such as "ns1"

How do I delete a name server I created using manage?

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

You can only delete name servers that are not in use by any domains. You will only see a Delete button next to a DNS entry if it is not in use by an OpenSRS domain. Unfortunately, OpenSRS does not have the ability to give you a list of what domains a name server is listed on.

If the Delete button is available, click it and you will receive an "Are you sure?" Click yes and the DNS will be deleted from the root registry.

Please be aware that we can't check to see if the DNS is in use by non-OpenSRS domains. If it is, you will get an error directly from the root registry.

How do I change the IP address of my name server?

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

Simply change the old IP to the new one and click Save Configuration. All name servers must have unique IPs.

If you're getting a registry error, it likely means that IP is already in use. This change will be automatically applied to all domains using this name server

How do I change the host name of my name server?

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

Simply change the old host name to the new one and click Save Configuration. This change will be automatically applied to all domains using this name server.

How do Domain Profiles work?

In order to speed up registrations and make managing domains easier, OpenSRS has a system called "Domain Profiles". A profile is simply a username and password associated with a domain or domains which gives access to a Web-based interface to manage these specific domains.

When registering or transferring domains, instead of typing all the same information repeatedly, the RSP can use the profile of an existing OpenSRS-registered domain as template for the new registration. The domain information (Administrative contact, Billing Contact, Technical Contact, and nameservers) for the two domains will be exactly the same. On a manual registration using the "Quickstart" Web interface, for instance, this system can be used to recall a previous registrations information as follows: Go to http://resellers.opensrs.net/ Log in with your RSP username/password. Select "Place Order Manually" or "Place Transfer Manually".

On the domain registration template, you can recall a previous profile's associated information by entering the profile domain/username/password in "Retrieve Order Information" for either new registrations and registrar transfers.

From the Full Access scripts based on reg_system.cgi, use the "Existing client" option when registering a domain, and type in the profile information in the fields that follow. Domains that are created or transfered using the same profile can be managed together in the manage Web interface: http://manage.opensrs.net/ This is where the domain/username/password combination are entered to gain secure access to the management Web interface. Here the end-user can change contact info for all domains in the same profile.

They can also easily switch between different domains using "Manage Another Domain" link. It is important to remember that anyone with the profile login information can change all info for all domains in the profile, including ownership. Guard this information carefully.

How do I move domains between Profiles?

Existing domains can be herded into a profile using the management interface: Click on "Manage Profile" and then select "Change Ownership of Domain". Fill out the username/password of the profile you want to add this domain to. Click on "Move to existing profile" and type the name of a domain that is already in the profile into "Previously registered domain."

Click on "Change Owner" and the two domains are now in the same profile.

How do I move a domain from my main profile to its own?

To break a domain out of it's profile, click on "Manage Profile" and then select "Change Ownership of Domain". Select a new username/password and click on "Change Owner". The domain is now in its own profile, with a separate username and password.

How do I create a Sub User account for my domain?

A Sub User is an additional login to your domain that you can create and grant limited access.

This is helpful if you'd like to give a login to your Web Host or ISP to manage your Name servers/etc. Goto "Manage Profile", then "Create/Manage a Sub-User". Select a username, password and choose what areas that this sub-user will be allowed to edit. Sub-users are never allowed access to the "Manage Profile" section.

There can only be a single sub-user per domain, and a sub-user can only manage the domain it was created for, not the profile it is in (if it is part of a larger group profile of your domains)