We are sometimes asked by our customers why we don´t offer "unlimited" disk space & bandwidth on our hosting plans.

 

The reason for this is simple. We would rather offer our customers flexible & cost effective packages which meet their needs & which are backed up by an excellent support infrastructure.

 

Most "unlimited" type hosts will usually have a clause in their small print which enables them to suspend or interrupt service if they consider that your site is using too much of the server resources.

 

Have a look next time you come across one & you will usually find a clause in their terms & conditions along the lines of: "UnlimitedHost reserves the right to determine what constitutes excessive use of server resources & will suspend without notice any customer who is in breach of this clause".

 

Essentially a server is a finite device. It does not have the capacity to offer customers unlimited diskspace & the host does not have the capacity to offer unlimited bandwidth.

 

If they did then YouTube & Facebook could save themselves a few million dollars a month & just switch their hosting to one of these companies!

 

The other point to bear in mind is the contention ratio of the server. This is just a fancy way of expressing the number of sites hosted on a server. If a server has several small websites on it then the contention ratio is low. This means that these small sites are not using up the full resources of a server, eg: disk space, memory & bandwidth. If a server has 1000 busy Ecommerce websites on it then the contention ratio is high & these sites are all furiously competing for the server´s resources. The latter situation more accurately describes that employed by the "Unlimited for £10 per year" type hosts.

 

You can be sure that our servers have low contention ratios.

It is not in our interests to do this.

By having a low contention ratio we ensure that the server performs quickly & efficiently. This means we have fewer complaints regarding resource limits on the server. This in turn means that our technical support team spends less time fire fighting & can therefore concentrate on offering a more rewarding experience for our customers.