Best WordPress Chat Plugins (Top Free & Paid Chat Tools)

Are you looking for a WordPress chat plugin in order to add a chat facility to your website? Having a chat tool on your website allows you to help your visitors in real time. This can be great for improving sales and for improving customer service.

I have put together a list of the best WordPress chat tools that you can use.

Live Chat

Livechat is one of the most popular chat tools. They offer a WordPress chat plugin so that you can easily integrate it with your blog.

It allows you to chat with visitors on your site in real time. It is ideal for e-commerce websites.

The main benefits are:

  • Unique greetings to increase the number of chats
  • Includes WordPress chat plugin
  • Great reporting tools so that you can see its usage and customer satisfaction
  • You can monitor your agents while they are chatting in real time
  • Each agent can have multiple chats at once
  • Supports multiple languages
  • You can see all chat transcripts

It is used by over  21,000 customers.



Olark is another popular chat tool with great customization options.

The main benefits are:

  • Real-time reporting on chat volume
  • Customers chat experience rating
  • Automate messages based on a visitor’s behavior on your website.
  • Includes WordPress chat plugin

They offer a free plan where you can just have 20 chats per month.

You can always upgrade to a paid plan if you have more chats.


Zoopim (Zendesk Chat) lets you chat with customers when they are on your website and help them in real time.

The main benefits are:

  • Automate chats. (lets you reach out to customers before they ask a question)
  • Track and monitor your website visitors
  • Powerful Metrics
  • Includes WordPress chat plugin

Quick Chat

Quick Chat is a self-hosted chat solution.

The main benefits are:

  • Your chat messages are stored inside your local WordPress database
  • It is Free. (No monthly fees)
  • Your limits are your hosting account
  • Admin dashboard 
  • Supports multiple chats
  • Includes WordPress chat plugin

Zoho SalesIQ

Easily Convert your website visitors into paying customers with this great chat tool. Used by over 120K users.

The main benefits are:

  • Increase the ROI on your marketing efforts
  • Free option available
  • Analyze your store visitors in real-time
  • Find out where your visitors are coming from
  • Prioritize visitors as hot, warm and cold based on their score
  • Identify new Vs returning store visitors
  • Automatically initiate proactive chat invitations
  • Includes WordPress chat plugin

Clickdesk Live Support Chat Plugin

ClickDesk is a popular chat tool which also allows visitors to do voice and video chat from your site without installing any additional software.

The main benefits are:

  • Agents can answer live chats, calls and tickets from agent panel, mobile app or Google talk
  • Also comes with Help Desk, Voice & Video Chat and Social toolbar
  • Fully customizable – colors, themes, text, templates & position
  • Supports multiple languages
  • Advanced reports to give insights into your business
  • Includes WordPress chat plugin

The Casengo Chat Widget

Casengo Live Chat Support is a great tool that will allow you to add a chat button on your site.

The main benefits are:

  • It integrates with WhatsApp
  • Easily customize the look and feel of it
  • Works on phone or tablet.
  • Automatically start a chat window after 5 seconds
  • Manage multiple websites
  • Knowledgebase
  • Team collaboration. Easily ask co-workers to help simultaneously
  • Reporting tools

Chat by Flyzoo

Add a feature-rich chat to your website. It integrates with WordPress in just a few clicks.

The main benefits are:

  • Ideal for dating websites, e-commerce, forums, webinars, social networks, traders, gamers, radio stations, events
  • Members can log in and chat with their existing accounts
  • Easily create group chats that include emojis, moderation, image and video preview, file sharing etc
  • Easily embed chats on your website
  • Users can have multiple private chat conversations at the same time

Pure chat

Pure Chat is a Free WordPress chat plugin.

The main advantages are:

  • Unlimited chats
  • Unlimited users for free
  • Easy chat customizations
  • Transcript history
  • Triggers
  • Email forms when unavailable

With the Pure Chat Pro paid version you also get real-time analytics, visitor tracking and contact tracking features.

Formilla Live Chat

Popular chat tool compatible with WordPress.

The main benefits are:

  • Install instantly
  • Compatible with iPhone, iPad and Android devices
  • Mobile ready chat widget
  • Real-time visitor monitoring
  • Language support

Live chat- Oggflow

OggFlow allows you to work on your customer service – live chat, emails, tickets, Facebook feeds, Twitter feeds, and Gmail shared folders all from one easy to use interface.

The main benefits are:

  • The Live Chat widget for OggFlow is free for one user
  • Compatible with WordPress
  • Easily customize the look of it

Help On Click

The easy-to-use HelpOnClick chat widget allows you to set up a chat facility on your site in less than 5 minutes.

The main benefits are:

  • Real-time traffic monitoring
  • Super easy to install
  • WordPress chat plugin


iFlyChat is a real-time chat plugin is ideal for community and social networking sites. 

The main benefits are:

  • Easily interact with users on your website
  • One on one private chat
  • Embedded chat room
  • Anonymous users
  • Cloud-based
  • WordPress compatible chat

Wise chat

Wise Chat is a chat plugin that helps you build a social network and to increase user engagement on your website.

The main benefits are:

  • Easy installation
  • Mobile ready
  • Themes that adapt to the look of your sie
  • No external server is required.
  • Unlimited chat channels
  • WordPress chat plugin

My Live Chat

My LiveChat is free, and very user-friendly live chat software solution.

The main advantages are:

  • Monitor site traffic
  • Analyze visitors web activities
  • Get started in minutes
  • WordPress compatible chat tool

I hope you have found this list of the best WordPress chat plugins useful.

Have you tried other chat tools? If so please share with us by commenting below.


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