Social Media

Be honest, how much knowledge about social media did you have before you started promoting your small business there? My experience shows that many small businesses start promoting their business on social media, based on a hunch, thinking “I can do this, it’s easy”, and I understand their reasoning. If you think about it, we

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With nearly 1.8 billion people using social media, it’s not a surprise that a lot of them will try to use it for customer service. It’s one of the easiest and fastest ways to get help from a customer standpoint. They don’t have to dig for a phone number or an email address. They simply

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