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Most companies that have those cheap hosting packages as advertised on TV do not offer the same level of support I have had from Pickaweb.
We can find our way round most things but the Pickaweb´s online chat is the most helpful tool to hand. It’s very rare that a problem can’t be solved in minutes via their online chat.
Pickaweb are the only hosting company that proactively help their customers try to improve their websites and ultimately get more business. I really like that, Pickaweb are awesome!
I would struggle without the speed and care of Pickaweb's customer service. Often, late at night, I need to quickly resolve an issue or take care of a problem on a client site, and Pickaweb's round
the clock chat support has saved my skin on more than one occasion.
Getting the right answer at 3am in the morning, and within a few minutes, is just one of the reasons I stay with Pickaweb, but it could be the most vital to me. I would recommend them to anyone.
With Pickaweb I have been able to build the site and get it up and running easily.The support team has always been there when I needed it. Pricing is fair and reasonable.
Pickaweb have exceeded our expectations in every way. Whenever you submit a ticket, whether it's 9am on Monday morning or 10pm on Sunday evening, someone who knows what they're talking about will answer it and fix the issue.
As a web agency, we deal with many, many different web hosts and are often disappointed by slow and scripted replies that are obvious and don't solve the problem. Not with Pickaweb, which is why we frequently recommend them.
I have been with Pickaweb for many years. As a wedding photographer I have needed help with my website from time to time.
Their chat support is amazing. I can always chat to an expert and get things sorted on the spot not like with other hosting companies that I have tried in the past.
Pickaweb is like my personal website department. I am always recommending them to my friends.
Pickaweb understood our problems from the get-go and recommended a package that would suit us as web designers. We had a VPS spun up in no time and were helped through the entire process. We were offered free migration and had Brad pretty much on stand by whilst we were getting used to our new VPS.
We’ve tested our VPS with various speed testing tools and so far, it’s very quick indeed.
I would recommend Pickaweb and here’s why. It’s not because the server is fast or the response times are quick. It'’s because they listen to us and talk to us like humans. Simple, understandable, and helpful customer service… All we ever wanted.
I recommend Pickaweb to all my clients. You moved my hosting with ease, have handled all my web issues and needs quickly, efficiently and like real people, doing business with a real person.
Its a pleasure to be able to recommend you.
Pickaweb have all the tools you need supplied through their control panel and I have found many of these useful. Multiple domain management, managing databases, Wordpress, detailed web visitor statistics and a fabulous array of available tools and resources that are easy to find.
On those occasions where I have needed help I have found Pickaweb’s customer service - both telephone and online messaging - first class, friendly and very efficient.
I would certainly recommend Pickaweb to anyone in need of a reliable, quality and secure web hosting service.
I was recommended to Pickaweb by my web designer and I am very happy with the web hosting package. Great service.
Our biggest problem was finding an affordable hosting company that didn’t compromise on the service they provide - we have used dedicated servers from Rackspace and UKFast in the past but they were very expensive (paying £1,000+ per month) and we did not want to continue paying those sorts of prices.
Since then we have tried a number of different, smaller, hosting solutions but very few have had a quality service that is needed for website hosting in SEO.
From the many web hosts I have tried (in the UK and international) Pickaweb have been one of the best.
We joined Pickaweb as much lower cost service than others and excellent support.
Also we needed to be able to use multiple sites (which we change and review ongoing) and emails which came all in the one price from Pickaweb.
I would highly recommend them to anyone who wishes to set up a new website which is very easy to edit and looks good on the eye.
Pickaweb was recommended to me. I am very happy with the service. They have always answered my questions and helped me with the website even late in the evening.
Pickaweb gave us confidence in the reliability of our websites helping us grow as a company.
We would recommend Pickaweb to all our friends and other businesses for their user-friendly service and excellent tech support.
Prior to finding Pickaweb I experienced a lot of downtime with my previous web host and i did a search on google and found Pickaweb. Glad I did no downtime and my website is fast.
I would highly recommend Pickaweb to friends family and also others.
Our IT company recommended Pickaweb.
I would recommend Pickaweb. We have had no problems since signing up and are happy with the service provided
Good reliable company
Been using this company for about 7-8 years and never had an issue with them. i find the live chat extremely fast and helpful and the overall service is reliable. would recommend to anybody.
Very efficient, easy to use and good value.
Fast accurate and easy
Fast accurate and easy... always great tech support!!!!! 6 Stars!
Awesome customer support!
Excellent service, as always
Great support, quick reply and answers
Wonderful assistance 24 hours a day!
Excellent Service and Expertise Technical Support
Pickaweb is just the best and I would recommend it to anyone.
Always good to deal with. I've been with Pickaweb nearly 10 years and wouldn't go anywhere else
I couldn't manage my site without them
I love working with Pickaweb tech support. They are able to answer technical questions at any hour of the day without having to wait in a queue.
Without the support that I have received from them, I would not have been able to manage my website without employing someone
Excellent customer service.
Excellent customer service. That's amazing!
PickaWebs excellent customer service
PickaWeb tech support always give such excellent support that I would readily recommend them to anyone.
I would always recommend Pickaweb!! They offer a great service, they are always on hand if I need them. I have found the hosting to very reliable. It's google friendly and I am very happy the service.
We got an average rating of 4.9 out of 5
I have been a customer of pickaweb.co.uk for many years and I am 100% satisfied with the services received, especially with their excellent support team.
Bill P - Ayr/Scotland, United Kingdom
Always very friendly and helpful support available 24 hours a day. No job is a problem for them. Highly recommended. I will continue to use Pickaweb to host our site!
Callies.co.uk - Sussex, United Kingdom
Any time I need to contact Pickaweb support team they always helped me quickly, they are really helpful.
Would highly recommend them.
Linda - Lancashire, United Kingdom
I have used pickaweb for years and they have always been reliable and helpful whenever support has been required. Great customer service, great price, great support!
Lesdundas - Lancashire, United Kingdom
I have been with Pickaweb for many years as a hosting reseller and find their pricing reasonable, services good and the support excellent. I recommend them to all my clients.
Noble Neddy D
I am new to website building. The service I have received has been prompt and very good.
Norman C - Chatham Kent, United Kingdom