What our Customers Think About Pickaweb

Trusted by over 20,000 UK businesses


I've been with Pickaweb for several years now and find the Pickaweb customer/technical service great. The online chat is especially valuable for the times I mess something up tinkering with my website and need urgent help! Very patient technical help advisors!

Steve Bellamy

I’ve been with Pickaweb for 3 months and have been very pleased with their service. I bought one of their reseller hosting packages and have also used them for domains in this time. Whenever I’ve needed to contact support they have been quick in getting back to me and have always solved any problems. I particularly like the ability to chat online to someone from support – only rarely has there been no-one available to chat. If there is no-one available then you can also submit your ticket and they get back to you quickly. Although their domains are a little more expensive than 123Reg (who I’ve used in the past) I prefer having my domains and hosting from the same provider. The value for money hosting is incredible. With 123Reg I used to pay almost £50 for 2 years hosting per site but with Pickaweb I pay approx £120 to host as many sites as I like per year! I can’t fault them on price. I like using cpanel too and their webmail is easy to use. All in all I’m a happy customer and recommend them


Pickaweb has for the last 4 years provided an excellent service for my website www.SafariLodges.com, and I have no plan to change a winning concept.

Mould Solutions

We have been with Pick a Web for several years now, hosting 3 different websites with them. Have used them for technical support many times. We found their technical support team (especially Brad) extremely knowledgeable, helpful and what’s more they are always there to help. They have guided us through setting up our websites from day one. The chat on their website is great. We are very happy with Pick a web and will continue to use them and would highly recommend them.

Brooklyn Sherwood

I have used the Pick a web chat facility many times, sometimes more that 2 times in a day. At times I have had a simple question that I needed an answer to but felt like I'd asked to many question already (as you do). The pick a web team always make me feel welcome and assured me that I could ask any question I liked.
I have recently changed hosts from my web designer (who has an account with pick a web to signing up with my own account. The transition was smooth and pick a web have been very helpful along the way.
I feel much better dealing with pick a web's direct chat facility as they are there all the time to answer my questions. As a bonus I already have my domain names with their company. It's much easier having everything in the same place.
I am very happy with the services provided and would definitely recommend pick a web.

Audrey Paterson

We have enjoyed excellent service and are always available 24/7 for any technical issue that we may have..." Pickawebs Control Panel and FTP are very easy to use. We would recommend Pickaweb to any business. Thank you


"The service has been so simple and straightforward..." We have used Pickaweb for many years now and for more than 1 domain name.When I first needed web hosting I checked that your pricing was competitive, but I’ve stayed not just for the price but also because the service has been so simple and straightforward. The online self-service facilities are excellent, and I’ve only had a few queries, but on every occasion the response has been immediate and intelligent – no wading through front-line helpdesks which insist on asking endless dumb questions! No complaints

Sarah Tugwell

I recently joined and swapped over from another server as had poor service from them. Well, I wish I had done it sooner. These guys are totally professional and so helpful. Customer care is excellent and will always help you resolve any questions and advice if needed.
Will definitely recommend to my business friends. Easy to use tools and easy to create your website… thank you!

Ian Shere

I have a number of domains registered and hosted with PICKAWEB and have done so for a number of years. Throughout this time I have found the company to be beyond excellent in their service, support and value for money.
The instant chat is truly instant, the information, tutorials, video and the book are excellent learning aids to producing and maintaining a first class website.
The staff I have had contact with from Tony Messer one of the co-owners to Brad, my most recent personal help assistant – well it feels that way – all have excellent knowledge and are most helpful.
I recommend this hosting company to everyone above all others.


I have been using Pickaweb for many years> I started off with simple shared hosting then ran a dedicated server with them for many years. I changed over to a VPS to reduce costs as I am not currently developing.
I am always pleasantly surprised with the support that I occasionally call upon. They are always helpful and get the job done with minimal fuss.


We have been using Pickaweb for several years now and hosted number of products. Generally service provided by the company is high quality – team helpful. They are always trying to help even when the issues is not directly related to the hosting. Recommended them to many clients too.
Also, after new upgrades the hosting performance is so much better which makes the services even more competitive in comparison to other providers.

Jeffrey Rhodes

Have been with pickaweb for several years I have a reseller account with them and manage over 50 domain names their support has always been excellent and problems I can count one hand over 5 years and all fixed very fast (mostly because of my errors anyway)will be with them for many years to come.


No matter what time of day or the problem I have encountered, I know I can always count on having access to technical support at Pickaweb. They have a great live chat system and someone always answers and I always leave with my problem fixed. My problems by the way are not faults of Pickaweb, but rather technical log on details I need or have forgotten, etc. Thanks guys! Awesome service.

Leonie Morphett

As a designer my strength is in making websites look atheistically pleasing and functional but when it comes to the nitty gritty stuff in the background the fantastic Pickaweb Tech support come to my rescue!
Very friendly, very helpful, very informative, VERY patient! Treat them with the same in return and you are going to have a GREAT experience with this company who I have been using for over 4-5 years.
Thanks again! Truly magical!!

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