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.EU Domain FAQ´s

What are .eu domain names?

The .eu domain name has been available since 07 December 2005. Although the eu is not a country the .eu domain is intended for organizations & residents of member states of the European Union (EU).

Can anyone register a .eu domain name?

No, there are restrictions which apply. A .eu domain can be registered by any individual, company or organization who is resident in or who is established in the European Union. This also includes exceptions such as Iceland, Liechtenstein or Norway even though they are not members of the EU as such. You should always take care to ensure that the domain name you choose does not infringe someone else’s copyright or trademark. To prevent these types of issues from arising from your choice of domain you should always check with a legal expert.

How much do .eu domain names cost?

You can find a full list of pricing including .eu domain name pricing here.

How long can a .eu domain be registered for?

A .eu domain can be registered for a minimum of 1 years & can be registered for up to 10 years.

Will I get a Certificate to confirm my ownership for my .eu domain name?

No, a certificate is not issued because everything is done via the web so no paperwork is involved.

Can a .eu domain name be registered for more than 10 years?

At present .eu domain names can be registered for a maximum of 10 years into the future.

What happens when my .eu domain name is due for renewal?

Pickaweb sends several domain renewal emails on 90 days, 60 days, 30 days, 10 days, 5 days before expiry & on the expiry date. The email contains step by step instructions to help you renew your .eu domain via the Pickaweb Domain Management Area & once you are logged in you can complete the domain name renewal. We have prepared some instructions to help you renew domain names here.

Can my .eu domain be set to auto-renew itself?

You have the option to select whether to set your domain to auto renew or to require manual renewal of your domain names. If you want to set your domain up for auto-renewal you just need to access the Pickaweb Domain Management Area. As long as the payment details that we have for you are up to date then the domain will automatically renew on its expiry date.

How can I update my contact details for my .eu domain name?

If you need to cahneg any details for your .eu domain name for any reason then this can be done via the Pickaweb Domain Managament Area

Can I update the DNS/Nameserver settings for my .eu domain?

Yes, you are in complete control of your .eu domain. Please check our step by step instructions to learn how to change DNS settings

Who administers .eu domain names?

.eu Domain Names are administered by EURid. Their website can be found at http://www.eurid.eu/en

How do I transfer my .eu domain names to Pickaweb?

To transfer a .eu domain to Pickaweb the cost is equal to 1 year of registration fees. When the transfer is completed an additional year is added to your .eu domain's registration period. For full details of our .eu domain pricing please go here. You will need to get an Authorisation Code which your current registrar will provide for you (check in your domain management area first as it is sometimes there).

What happens if I have a dispute over the ownership of a .eu domain name?

If you find yourself in dispute over the ownership of a .eu domain name EURid has an Alternative Dispute Resolution (ADR) procedure which can be found at http://www.eurid.eu/en/eu-holders/domain-name-disputes

How can I find out who owns a .eu domain name?

You can verify who owns a .eu domain name by using the WHOIS lookup service at http://www.eurid.eu/en.

Can I keep my personal contact details hidden from the WHOIS?

If you prefer to keep your details hidden from the publicly available WHOIS lookup you can use the Pickaweb WHOIS Privacy Service. This will allow you to prevent your name, address & phone number from being made available when someone does a search on the WHOIS database for your .eu domain name. There is a small annual fee for the Pickaweb WHOIS Privacy Service but this gives you the peace of mind that you can hide your details.

What happens if my .eu domain name has expired & I have not renewed it?

If you have failed to renew your .eu domain name for whatever reason & it goes past the expiry date then you can still renew it but there is an additional fee to be paid for .eu expired domains. This is because .eu domains enter the Quarantine Period as defined by the Registry (see below). Initially you have 40 days following the expiry date to renew it & during this time you can renew your domain name, but you will have to pay an additional fee on top of the renewal fee. Please let us know if your domain name is in the Quarantine Period & we can confirm the costs & the exact steps required to renew the domain. If you decide not to renew your domain or pay the Quarantine fee then the domain name will be made available for re-registration as a new domain name. However you can not be guaranteed that you will be able to register it again if someone else claims it before you, regardless of the fact that you were the original registrant. The Registry will decide when an expired domain is made available for re-registration.

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