Backup options in cPanel
The cPanel of every account used to have the options to download daily, weekly and monthly backups. However, following the recent changes we had in our systems and policies, this feature has been taken off from cPanel.
However, as you are aware, we do not run servers without any disaster recovery options. Backups are now centralized and are running every day. We’ve implemented R1Soft as the server backup software for continuous data protection.
You can always take a most recent backup of your account from within your cPanel and keep it somewhere safe.
Please refer the following technote on how to take a backup of your website.
Read the following technote on how to restore a backup of your site.
However, if you need an earlier version of your account of which you couldn’t take a backup, you can always send us an email at [email protected] from your registered email address.
Please refer the following technote on requesting a backup of your site to Pickaweb.
Once we receive your email and authenticate you, we’ll proceed with the restoration request.
Should you have any further concerns, you can always be in touch with our support team. Our qualified support engineers are here to help.