You can update your card details via the latest invoice in your billing area. There is a forgotten password feature which will email you the login details – if you do not receive them please respond to this email so that we can verify for you. The invoice is located in the “Billing” area. Please […]
Category: Billing Questions
Existing Customers Placing Order
If you are an existing Pickaweb customer & you would like to place an order for additional services or domain names then you can save time by logging into your Billing Area & placing an order so that you do not have to re-enter your name, address, email, etc. during the order. You can login […]
How To Cancel The Service
If you wish to cancel the service you just need to request the cancellation via your Client Area. There is a forgotten password feature that will email you the login details if you do not have them. When you are logged in, please click on “Services” and select “My Services”. Then next to the hosting […]
VAT On Invoices
Pickaweb is UK VAT registered & UK VAT is due on any invoices unless as per the exemptions described below. Pickaweb´s VAT Registration Number is: GB 104 7645 26 Pickaweb´s UK company details are: Company Registration No: 7462192 UK VAT is charged at 20% for any UK customers. UK VAT is charged to any customers […]
I No Longer Have Access To My Registered Email Address. How Can I Request Changes?
We understand that from time to time people’s circumstances change and that details like email addresses, phone numbers and physical addresses change. Normally an email is required from the listed contact on an account to make requests for changes to web hosting services. However, if you no longer have access to the listed email address […]