How to configure mail client using IMAP
This tutorial is for customers on the Pickaweb hosting package.
To configure the mail client using IMAP, you need to configure the mail client with the following settings.
Incoming mail server mail.domain
Outgoing mail server mail.domain
IMAP port 143
SMTP port 25 or 26
username your email account
password your email password
Do not check the SSL encryption
If you are starting the Microsoft outlook 2010 for the first time, you will be seeing the following startup screen, just click Next and choose Yes in the next screen where they ask would you like to configure an email account?
Click the Office button on the top left corner and go to the Office Backstage. Under Info –> Account Information –> Click Account Settings and Click on Add Account.
On the Add New Account screen, just choose Manually configure server settings or additional server types and click Next.
Choose Internet E-mail, connect to POP or IMAP server to send and receive e-mail messages and click Next.
Here give the User information, enter your Name, your full email address including @gmail.com or your @custom-mail.com. Under Server information,
Account Type – IMAP
Incoming mail server – mail.domain
Outgoing mail server (SMTP) – mail.domain
Also enter the login information, enter your user name in full and enter the password.
NOTE: Now don’t click Next yet, click on More settings above it.
In the Internet email settings, go to Advanced Tab to change the server port numbers.
Change Incoming server (IMAP) to 143 and use TLS as the encrypted connection.
Change outgoing server (SMTP) to 25 or 26 and use TLS as the encrypted connection.
Now go to Outgoing server tab and check My outgoing server (SMTP) requires authentication and choose Use same settings as my incoming mail server.
Now you should be taken back to the Add new account screen, click on Test Account Settings and see if everything works without any errors. If there are any errors go back to all the settings and recheck if you have entered correctly.
Click Ok and Finish.
If you still not able to do this, please get back to us through the 24×7 chat facility or by opening a ticket to our support desk. You can open a ticket to the support by simply mailing to the email account : firstname.lastname@example.org. Please include complete information including the snap shots of error messages if any while opening the ticket.