We have already created all your accounts in the new server with the new plan. All you need to do is to just replicate your web and mail forwarding in this new server using the login details we have sent to you in the mail titled “Pickaweb New Hosting Account Information”.

If you follow the procedure mentioned below, we assure that none of your mails or visitors will be lost because of this switching process. This process involves two important steps:

Step 1 : Creating the forwarding settings in the new server

Step 2 : Changing your name servers to ns1.pickaweb.co.uk and ns2.pickaweb.co.uk

Step 1 : Creating the forwarding settings in the new server

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1. How to change A record for your domain.

If you are using web forwarding(pointing your site to external IP address), then please note your A record for the domain and add the A record from your new cPanel account. For this, you can refer the below link.

https://www.pickaweb.co.uk/kb/domain-names/how-can-i-add-edit-the-a-record/

2. How to change MX record for your domain.

If you are using external mail servers(Google, yahoo etc..) for handling your mails, note that MX host addresses and add the same host address
as the MX records in your new cPanel. For this, you can refer the below link.

https://www.pickaweb.co.uk/kb/what-is-an-mx-record/

Step 2 : Changing your name servers to ns1.pickaweb.co.uk and ns2.pickaweb.co.uk

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Once all this is done, kindly wait for 4 hours so that the changes will be updated. After this, go on and change your nameservers for your domain to as below so that the account will be switched completely to our new plan “Free email and web forwarding” plan.

ns1.pickaweb.co.uk

ns2.pickaweb.co.uk

For changing the nameservers, kindly refer the below links.

If domain registered with Pickaweb  Рhttps://www.pickaweb.co.uk/kb/domain-names/updating-a-domain-s-nameservers/

If domain not registered with Pickaweb – https://www.pickaweb.co.uk/kb/domain-names/how-to-change-nameservers-dns-if-domain-not-registered-with-pickaweb/

If you have any further queries regarding this, please do not hesitate to contact us on [email protected] or through our 24/7 livechat support from our site http://pickaweb.co.uk.

Thank you.

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