Your data is extremely valuable. Whilst we offer you the option to back your data up daily this requires that you perform this manually via cPanel. With our r1Soft back up solution you can set & forget your back up & we will do it all for you.
Once you sign up for the service you will see an r1soft icon in your cpanel. Just click on the link & you get access to the most recent back ups & you can restore any data you need.
The server will create a daily back up & will keep a total of 10 back-up copies in total. In addition to daily back-ups, we will keep one monthly & one weekly copy in case you need to go back further.
R1soft will make a complete copy of your home directory & your databases. That covers your web files, your emails, your config files, databases, etc.
Restoring your data is easy. You access your back ups via cPanel & you just choose what you want restore whether it is web files, databases or even a mailbox. You have the ability to restore directly to your web hosting space or to your local PC so you can run checks & verify everything before restoring.
Don’t worry, once you sign up for the service our friendly team of support technicians are on hand a round the clock to assist & advise you.
If you decide not to back up your data then you can request an ad-hoc restore. We will check our back-ups for the files & restore them if we have them. Please note however that this will require an engineer to manually search for the files & this is charged on an hourly basis & will be much more expensive than this back up & restore service.